DR Consultancy Services Pte Ltd | Recruitment
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Recruitment

DR Consultancy Services Pte Ltd (“DRC”) is committed to protecting your privacy and the confidentiality of any personal data provided by you, in accordance with our obligations under applicable data protection laws and best practices.

By disclosing any personal data to DRC, you are consenting (without limitation or qualification) to the use and disclosure of such data in accordance with this privacy policy. Therefore please read it carefully. If you do not consent to any of the terms and conditions of this privacy policy, please do not disclose any personal data to us in any form.

What is personal data?

‘Personal data’ means data, whether true or not, about an individual who can be identified from that data, or other data which we have, or are likely to have access to.

Personal data that we may collect includes:

  • your name;
  • telephone number;
  • e-mail address;
  • postal address;
  • details of your employment history;
  • professional and/or educational qualifications;
  • salary details (current and/or historical);
  • language proficiency;
  • citizenship and/or residency status;
  • marital status;

and other such information that may be obtainable from your resume, or online application.

How do we collect it?

Personal data may be collected by us through our website www.drc.sg, by e-mail correspondence, by postal mail or fax, or in person (by providing such personal data to our recruitment consultants in written form or verbally). We may also obtain personal data relating to you from publicly available sources such as third party websites, blogs, forums, social media sites and professional networking sites.

Use of your personal data

Personal data collected by us will be primarily used for providing you with recruitment services. This means that such personal data may be reviewed and analysed by us for suitability for any particular roles you have applied (or wish to apply) for, or provide you with job matching services by evaluating your suitability for and informing you (using your contact information) of, other roles that we may become aware of from time to time, or for verification of information.

In addition, we may also use your personal data:

  • to provide you with career management or guidance services;
  • to allow us to process and respond to any inquiries or feedback from you;
  • to inform you of any events, industry updates or market developments, or other information we consider useful to you (such information will be sent by post/e-mail, texts or similar communication, and will also contain instructions for unsubscribing);
  • for us to carry out market research and/or market analysis (see below on the permitted disclosures of such market research and/or market analysis carried out by us);
  • to generate internal reports; and/or
  • to generally assist us to manage our relationship with you, or to provide or manage the recruitment and/or HR services we provide, including carrying out of administrative or operational tasks.

How do we disclose your data?

To the extent possible we aim to minimise disclosure of your personal data to third parties.

However in order to provide our services to you, and/or to effectively carry out our business, and/or to meet our legal obligations, we need to make certain disclosures from time to time. The ways in which we ordinarily disclose your personal data would be:

  • disclosures to prospective employers, when you apply for any specific roles, or otherwise agree that we may disclose it;
  • by contacting third parties (including nominated referees) to verify your educational or professional qualifications, work experience, or other such information submitted by you when obtaining our services;
  • by preparing and providing aggregated statistical reports on our candidates and/or website users/visitors, to our clients or proposed employer-clients, for marketing or feedback purposes. Such reports (except where consent is specifically obtained) would not include names or contact details of candidates and/or website users/visitors, and would be formatted to ensure your anonymity;
  • disclosures to our professional advisors (such as lawyers, accountants and financial advisors), to the extent necessary and only if they are bound to keep your personal data confidential;
  • as part of a proposed sale, merger, acquisition, joint venture, or transfer of assets, subject to ensuring that the recipient is under suitable confidentiality obligations in respect of your personal data and uses it only for the purposes you have agreed to and as permitted by this privacy policy;
  • disclosures required by law, of if requested by a government entity, or to prevent crime, or to ensure the rights, property and/or personal safety of DRC (including its officers, employees, contractors and/or agents);
  • as otherwise permitted by applicable law.

How is your personal data secured?

Any personal data held by or on our behalf is stored on secure servers and with modern security measures in place to protect against the loss, unauthorised access or alteration, or misuse of such information. Where such personal data is held by unrelated third parties on our behalf, we have also imposed contractual obligations on such parties to ensure the confidentiality and security of such information.

However while we will take all reasonable measures (as required by applicable law) to protect the integrity of such information, we cannot guarantee that loss, unauthorised access or alterations or misuse will not occur.
Accuracy, validity and retention of data

We will periodically review the personal data held by us to ensure that is accurate and up to date. We will also retain your personal data only for so long as it is necessary to provide our services to you (subject only to our internal policies on data retention, or applicable laws and regulations).

It is your duty to let us know of any changes to personal data provided by you, including contact details. You can do this by contacting your designated DRC recruitment consultant directly, or by contacting us via the following:

By post:   50 Raffles Place #30-00 Singapore Land Tower Singapore 048623

By e-mail: Privacyofficer@drc.sg

Rights of access

You may, by written request, seek reasonable access to your personal data held by us, as well as the ways in which we have used such personal data within a year of the date of the request. We will endeavour to disclose such personal data in accordance with our legal obligations, and where we refuse access we will, where possible, provide you with reasons for doing so.

Any request for access must include sufficient details to identify you and the nature of your request, and be addressed to our Data Protection Officer using the following contact details:

By post:   50 Raffles Place #30-00 Singapore Land Tower Singapore 048623

By e-mail: Privacyofficer@drc.sg

Upon receipt of your request, we may request for additional information from you (including proof of identity) in order to process your request. Please note that it may also take some time to process the application, although we aim to process all requests as soon as possible. We may also charge a reasonable fee to cover our administration costs when dealing with any requests for access, which we will inform you of in advance.

Complaints and queries

If you believe your rights under this privacy policy, or otherwise under law, have been breached, as a first recourse you must contact our Data Protection Officer in writing (using the contact details provided above), setting out sufficient details of your grievance, the affected personal data and contact details.

Upon receipt of your complaint, we will carry out an internal investigation and may contact you during this period for further information. Subject to your timely cooperation, we generally endeavour to provide a formal response setting out the results of our investigation and whether we agree that your rights have been breached, within [30] days of receiving your complaint.

If you are not satisfied with our response, you have the right to contact the Personal Data Protection Commission, or exercise any of your other rights in law.

Effective date, revisions and governing law

This policy is effective from 25 May 2018.

We may update this privacy policy from time to time, in accordance with our internal policies, technological developments, industry practices, applicable laws and regulations. If we make any changes to our privacy policy, we will post the revised version here, so do review it frequently. If significant changes are made, we may also notify you by other means, such as, but not limited to an email or a notification on our website
This policy is governed by Singapore law.